General

Reviewing Transactions

• How to check your available balance
• Review recent transactions
• Disputing fraudulent transactions or service errors

Funding

• When will I receive my next transfer?

Card Orders

• What to do when a card is damaged
• What to do when a Card is lost or stolen

Card Activation

• How to activate your True Link Visa® Card
• Set or reset your PIN

Accessing Your Account

• How to log in to the mobile app
• Downloading our mobile app
• How to access your account online